Jaguar XJ6 / XJRX300 · 1995-1997 · AJ16 3.2 and 4.0 six-cylinder, XJR supercharged; Sovereign, Vanden Plas and Daimler six; XJ12 and Double Six V12
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Jaguar XJ6 (X300) Suspension Knock, Rear Shocks

On the X300 a knock over bumps is most often the front shock top bushes, and next the rear shocks with their foam top mounts and spring isolators. I'd look at the front shock tops under the bonnet and bounce each corner before buying anything, then check the anti-roll bar and the rear A-frame bushes.

11likely causes

How bad is it · Garage, carefully

Usually fine to drive gently, but find it soon

Most of these knocks are worn rubber and only get louder. A snapped rear shock rod or a separated subframe mount upsets braking and handling — if a corner starts bouncing or the car clunks hard under braking, keep the speed down.

Jagaux Doctor · typical causes and checks — not a diagnosis of any one car jagaux.com/doctor/cases/xj-x300/suspension-knock/

Get a diagnosis for your XJ6 / XJR

This page covers the usual causes. The Doctor works on your car: describe what it does and what has already been replaced, and it narrows these down to your symptoms, model year and fuse layout — which check to do first, and what not to buy yet.

This page lists the usual causes — it is not a diagnosis of your car.

Which one applies to yours depends on your symptoms, your model year and what has already been done to it.

01

Likely causes, most common first

Read the check cost before the odds: a free check that rules a cause out beats a likely guess that costs money.

1

Worn front shock top bushes

The front shock is clamped to the body through two small rubber or foam bushes. Once they crumble, the shock top hits the body panel over every bump. The knock travels, so it can seem to come from the steering column, under the seat or even the back of the car.

How to tell

A hollow knock or squeak over bumps and potholes, worse on one side; the 10 mm top nut may spin with the shock rod. The clunk can seem to come from behind the instruments.

How to check

Open the bonnet and look at each shock top: a gap between the top washer and the body panel, or a bush squeezing out, gives it away. One side needs the coolant expansion tank lifted, the other the power steering reservoir moved. With the front jacked up, the metal top washer can show about 1/8 in of play against the body. If the nut spins with the rod, take nearly all the weight off the wheel so the rod is under tension, and hold it by the flats on its top.

The fix

New top bushes (MMD2144AA) on both sides, with the washers and spacer tube refitted exactly as they came off. Tighten the nut down onto the spacer tube with the lower arm on a jack; a squirt of grease only quietens a worn bush for a while. Tighten until the upper and lower plates clamp the ferrule, so the rod can't touch the body; tightening a bush that has already failed only squashes it.

likely a set of top bushes, an hour a side
2

Tired rear shocks, top mounts and spring isolators

The rear shock top sits in foam, and the spring sits on a foam isolator. The foam doesn't like the heat from the exhaust and crumbles away, so the shock top knocks and the corner drops.

How to tell

A clunk from the back on every bump, one rear corner lower than the other, or the car wandering on rutted roads.

How to check

Measure the ride height at both rear arches. Rock the bumper corner: one return is fine, a second bounce means the shock is done. The shocks are sealed, so a dry-looking one can still be finished. An MOT pass proves nothing here: the shocks aren't flagged even with the rear clunking.

The fix

Rear shocks in pairs with new top foams, new upper spring isolators (MMD3565AA; CCC6875 or MJA2595AC on the XJR) and the lower spring seat CCC7350 if it's missing. If the rear still sits low, the springs have sagged — shocks don't lift the car.

likely a pair of rear shocks and isolators, four hours or so
3

A front shock at the end of its life

Inside each front shock is a bump stop. If the dust cover has come off, water rots it and the shock bottoms out with a clunk. Worn valving makes the ride harsh rather than soft.

How to tell

A clunk only when the suspension is fully compressed — you can make it by pushing the corner down hard; or a harsh, crashing ride over potholes that's fine on the motorway.

How to check

Push each front corner down and let go. No give at all means the shock has frozen; more than one rebound means it's worn. A knock on compression points to the shock, one on extension to the ball joints.

The fix

New front shocks as a pair; genuine-spec Bilsteins bring the original ride back. Renew the top bushes at the same time.

plausible a pair of front shocks
4

Worn rear A-frame and subframe bushes

The whole rear suspension hangs from the body on big rubber bushes just behind the rear doors. When the rubber parts from its sleeve, the subframe touches its bracket and every bump or change of drive comes through the floor.

How to tell

A clunk from the back over bumps or when you go from drive to reverse, a sideways shimmy in corners, sometimes a grind on acceleration that sounds like the differential. A shudder under braking that feels like warped front discs can come from here.

How to check

Look at the bushes behind the rear doors: cracked rubber or the alloy centre sitting off-centre is wear. Lever between the bracket and the subframe and watch for movement. A video of the rear cradle under braking shows it: perished bushes let it shift fore and aft.

The fix

New bushes both sides, fitted the right way round. They need a press and even pressure on the outer ring; a machine shop can press them if you take the parts in. New cross-member bushes with a pair of rear shocks can cure a braking shudder with nothing touched at the front.

plausible bushes are cheap, the fitting isn't
5

Anti-roll bar bushes and a loose bracket

The front anti-roll bar sits in two rubber bushes held by brackets. A bracket screw that has backed off a fraction, or a bush worn oval, lets the bar knock as the suspension loads up.

How to tell

A dull thud from low at the front, often felt through the pedal, as the car straightens after a turn; a light tap when you turn the wheel on jacks. A worn bar bush can sound as if it's at the shock, or even at the back of the car.

How to check

With the car on stands, try every bracket screw on the bar and look for a gap round the bar in each bush. You may see no movement and still have the knock. A bush can look pliable and uncracked and still be worn where the bar turns in it.

The fix

Tighten the bracket screws; renew the bar bushes if they've gone oval. Four are needed.

plausible free to tighten, a few pounds for bushes
6

A snapped rear shock rod

The rear shock needs a swivelling spherical bearing at the bottom. Shocks made with a rigid lower bush, often with hard top rubbers, crack at the base of the rod — usually on the passenger side.

How to tell

A sudden heavy rattle or bouncing at one rear corner, worse over potholes, the shock loose inside the spring, poor braking at that corner. It happens with aftermarket rear shocks too: the rod breaks near its top or the bottom eye lets go.

How to check

Bounce the rear corners in turn; one that keeps bouncing is suspect. Check what is fitted: the original rear shocks are Bilsteins with a spherical lower bearing.

The fix

Drive home gently and fit rear shocks with the spherical lower bearing, in pairs. Refit the dished top washer concave side up, as the factory did.

plausible a pair of rear shocks
7

Something that isn't suspension at all

A lot of things bolted to the body knock like a suspension part. Loose radiator mounts, a loose engine mount or a coolant tank without its grommet are all easy to mistake for a shock.

How to tell

A clunk at engine start and shut-down rather than over bumps; a knock from the bonnet area; a clunk under the seat; a rattle from the back with the boot full. A light click over uneven surfaces is often a wheel centre cap or the handbrake cable; a rear clunk can even be a loose tyre.

How to check

At the front: the radiator top isolators, the expansion tank grommet and the engine mounts. Underneath: the gearbox crossmember bracket and the exhaust hangers. At the back: the spare wheel bolt, the bumper mountings and anything loose in the boot. Tap each centre cap with a fingertip. Look at the handbrake cable where it splits at the Y near the rear axle, and the rubbers in the rear silencer brackets. Brake while driving over the same patch: if the click changes, it's the pads or dust shields — weak anti-rattle clips on aftermarket pads do it.

The fix

Snug the engine mount down, renew the radiator top isolators, refit the tank grommet, or secure the spare wheel. A loose radiator can rub through the A/C pipe beside it, so look there too.

plausible usually free
8

Worn front lower shock bushes

The bottom of each front shock bolts through a bush pressed into the lower arm. It's small for the load it carries and wears quickly, especially if the bolt was tightened with the wheel hanging.

How to tell

A clunk at full compression or over sharp bumps that stays after new top bushes. They fail quickly behind hard aftermarket top mounts or stiff shocks on soft springs.

How to check

On stands, lever the lower shock eye with a bar and watch for movement in the bush. Keep a jack under the lower arm — the shock limits its travel.

Worth checking

Worth trying: genuine Metalastik bushes, pressed out and in with a long bolt, washers and sockets without removing the spring. Tighten the bolt only with the corner jacked up to normal ride height. Without the factory tool, the old bush can be destroyed in place — rubber cut away, centre collar out, outer shell sawn and knocked free — and the new one pulled home on a length of threaded rod. Shocks with soft original top mounts make the new bush last.

plausible a pair of bushes, an hour a side
9

Worn front wishbone bushes

The front upper and lower wishbones pivot on rubber bushes. Once the rubber is gone, the arm moves up and down and fore and aft, and the front clunks over bumps.

How to tell

A front clunk over bumps, often on both sides; a lower bush visibly torn with rubber squeezing out; an MOT advisory on the lower inner bushes.

How to check

With the front on stands, lever each arm at its pivots with a bar and watch for movement; check the ball joints at the same time.

Worth checking

Worth trying: new bushes, then a front alignment — new bushes change the geometry even with the bolts marked. Tighten the pivots with the suspension loaded at ride height; tightened hanging, the bush twists past its limit over a bump and tears within a year. The top bushes can be done without a spring compressor, the bottom ones can't, and the rack has to be dropped to slide the lower bolt out; a machine shop will press them for a few dollars.

plausible bushes, a press and a front alignment
10

A dry or seized rear lower shock bearing

The rear shock's lower bearing has a rubber boot, so it looks like a bush. When it dries out or seizes it creaks and clunks over bumps. Other rear bushes can dry out and squeak the same way.

How to tell

A creak or squeak from the back over bumps or railway lines, made by bouncing the rear.

How to check

Bounce the rear and listen at each corner. The bearing is hard to judge with the shock fitted.

Worth checking

Worth trying: penetrating oil and working the bearing free, and lubricating the rear bushes you can reach, before buying shocks.

plausible free to free off, or a pair of shocks
11

Front subframe mounts

The engine and front suspension sit on a subframe held by bonded rubber Vee mounts above the springs. If the rubber parts from the steel, the subframe drops under braking until it hits a stop. It's more of a V12 problem, the heaviest car.

How to tell

A clunk from the front under hard braking, or when you stop and release the brake; sometimes worse when cold.

How to check

Look at the Vee mounts above the front springs for rubber separated from the metal; only small safety straps then hold the subframe.

Worth checking

Worth trying: new Vee mounts, and the rear crossmember bushes checked at the same time.

unlikely a pair of mounts and a lot of labour
02

The order to check them in

The point of the order is money: each step either rules a cause out or makes the next one worth doing. Green is free, amber costs a little, red is the one to arrive at last.

1

Find the corner

Push each corner down hard and let go. A noise on compression points to the shock and its bushes. Remember the sound travels: a front shock top can sound like it's at the back.

free
2

Look at the front shock tops

Bonnet up: a gap between the top washer and the body panel, a crumbled bush or a nut turning with the rod is your answer.

free
3

Bounce test each shock

One rebound is good; more than one is worn; no give at all is a frozen shock.

free
4

Check the cheap things underneath

On stands: anti-roll bar brackets and bushes, front lower shock bushes, the rear A-frame bushes behind the rear doors, exhaust hangers, the spare wheel bolt and the boot. Lever the wishbones at their pivots too.

free
5

Renew the front top bushes

Cheap and quick, and they're the usual cause. Refit the washers and spacer tube as they came off.

a set of bushes
6

Rear shocks and isolators

Fit them in pairs, with new top foams and spring isolators, and only shocks with a spherical lower bearing. Soak the bolts in penetrating oil for days first; the lower shock bolts often have to be cut out.

parts plus about four hours
04

What it usually isn't

Don't spend money here first:

The differential, before the rear subframe bushes have been looked at — a failed bush can grind and clunk just like it.
New shocks to cure a sagging rear — they don't lift the car; tired springs and isolators do.
A little up-and-down play at the front wheels — that's normal on these bearings.
Harder aftermarket top bushes — they make the ride crash and don't stop the knock.

If none of this finds it:

If none of this finds it and the back feels loose: check for play at the rear wheel at 12 and 6 o'clock. A rear hub nut that has backed off does that; it's single use (JZN100035) and goes to 200 Nm plus 45 degrees.

None of these sound like your XJ6 / XJR?

Describe what yours does and what has already been replaced. The Doctor works through the same cases against your symptoms and model year, and tells you which check to do first.

05

On jagaux.com

Ratings, fuse numbers and torque figures vary by model year and market. Read the legend on your own car before pulling anything, and use the figures in the manual for your car, not the ones in a video.

06

More Jaguar XJ6 / XJR faults

suspension-knock

Check your VIN: exactly which car you have and which bulletins apply to it.

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