Jaguar X-Type CD Changer Not Working
On the X-Type the boot changer fails in two main ways. CDC NO DISC with a full magazine is the changer's own mechanism, usually a slipping drive gear, and a reset only holds it off. A changer that does nothing at all after being fitted or swapped hasn't been enabled in the car's fibre-optic ring yet, or isn't the Jaguar unit.
How bad is it · Safe to drive
Safe to drive — no effect on the car
The changer only plays music. Leave it until it suits you, but don't force a jammed magazine out.
Which one applies to yours depends on your symptoms, your model year and what has already been done to it.
Likely causes, most common first
Read the check cost before the odds: a free check that rules a cause out beats a likely guess that costs money.
CDC NO DISC with a full magazine: the changer's own mechanism
The boot changer is an Alpine-built mechanism driven by a small gear and worm. When that gear slips, the changer churns but never brings a disc to the laser, so it reports no discs however full the magazine is.
CDC NO DISC or No Discs with good discs loaded, while the magazine loads and ejects normally; you may hear it try every few seconds. It can show up after a service with the battery disconnected, and a dealer reset may hold it off for only a couple of months.
Do the free resets first. If it still churns and reports no discs, take the changer out: boot carpet, the slam-panel trim, then four 10 mm nuts.
The well-known gear repair inside the changer cures the slipping. Failing that, a replacement changer; if the car already had one, the new unit plugs straight into the same leads. If reloading the boot magazine is the real nuisance, skip the changer altogether: the factory in-dash CD radio is a direct swap for the cassette unit.
Single-CD dash player: a disc dropped inside
On cars with a single CD slot in the dash, a disc can drop to the bottom of the mechanism. The player keeps trying to load it and won't eject.
The dash display shows the disc loading over and over, and eject does nothing.
At night, shine a torch through the slot's dust flap to see where the disc sits.
Lift the disc gently with a very fine screwdriver, without going deep, and it ejects. Also worth trying: slide a second disc a little way in on top while pressing eject. Afterwards blow the slot out and use a brush-type cleaning disc now and then.
A changer the radio hasn't been told about
The head unit only plays units it has been configured to expect in the fibre-optic ring. A changer added later stays dead until it is enabled, even though it takes and ejects the magazine.
The changer has just been fitted, taken from another car, or added to a car that never had one, and the CD button does nothing.
Ask whether the changer was ever enabled on this car. It's done with the dealer's diagnostic computer, which also enables Bluetooth and voice; UK cars need it, some US-market head units don't.
Have a dealer or specialist with the Jaguar diagnostic system enable the changer. It takes a few minutes, and dealers generally don't mind enabling a changer you fitted yourself. Fitting it yourself takes under half an hour; the dealer's enabling is a small separate charge, and some dealers do it free.
The wrong changer: only the Jaguar fibre-optic unit works
The X-Type changer takes three power wires and a fibre-optic data link built into the unit. No ordinary changer has that link, and another make's fibre-optic changer still won't talk to the Jaguar ring.
A non-Jaguar changer in the boot, or one from a different model, and the radio ignores it.
Read the label: C2S-17222 is the original X-Type changer and C2C-18740 its later replacement; both work.
Fit an X-Type changer with the C2S-7350 link lead and the C2S-13463 bracket kit (boot carpet piece C2S-13464); the fibre loom is already in the car. Then have it enabled. A dealer retrofit is dear: changer, bracket kit, link lead and boot trim panel add up to several hundred, fitting included.
Changer and phone dead together: a plug left off in the boot
The changer, phone module and navigation unit share one fibre-optic ring on the left of the boot. With the changer's power plug off, the ring breaks, and the phone drops out with it.
The CD changer and the phone stopped together, often after bodywork or other work in the boot; the touch screen may report a communication fault.
Behind the left boot trim, make sure the power plug and fibre connectors are home on the changer, the phone module and the navigation unit.
Worth trying first: plug it back and the changer and phone return together. If every speaker went quiet as well, the ring is open somewhere else.
An aftermarket radio in the dash: the changer is cut off
The changer talks to the radio over the car's fibre-optic audio ring, in standard and premium systems alike. An aftermarket radio can't speak on that ring, so the boot changer — and often the other audio modules — fall silent with it.
The factory radio has been replaced by an aftermarket unit, and the boot changer no longer appears as a source.
Look at what is in the dash: a Jaguar unit or an aftermarket one. Behind it there is very little depth, and a premium car loses its amplifier too.
Worth knowing before buying: refit a factory radio to get the changer back, or accept losing it with the aftermarket unit.
Discs it can't read: MP3 data discs and HD CD
The factory changer plays audio CDs only. A disc of MP3 files won't play, though the same music burned as an ordinary audio CD plays and sounds identical.
Bought discs play, home-burned ones don't.
Look at how the disc was burned: an audio CD, or a data disc of MP3 files.
Burn it again as an audio CD. HD CD discs are the other kind it won't take.
The order to check them in
The point of the order is money: each step either rules a cause out or makes the next one worth doing. Green is free, amber costs a little, red is the one to arrive at last.
Read the message
CDC NO DISC with good discs points at the changer itself. Nothing at all from the CD button points at configuration or a plug in the boot.
freeCheck the discs
Audio CDs only, not MP3 data discs or HD CD. A lens-cleaning disc is worth one try.
freeReset the changer
Eject and reinsert the magazine. Then load an empty magazine and let it scan all six slots before refilling it. Then unplug the changer for a minute and plug it back.
freePlugs in the boot
Left side of the boot, behind the trim: power and fibre connectors on the changer, the phone module and the navigation unit.
freeGear repair, or a Jaguar changer
Carpet, slam-panel trim and four 10 mm nuts bring it out. Repair the slipping gear, or fit an X-Type changer and have it enabled if it is new to the car.
free to a changerWhat it usually isn't
Don't spend money here first:
If none of this finds it:
On jagaux.com
- Jaguar X-Type Speakers Not Working or No SoundIf every speaker went silent when the changer came out.
- Jaguar X-Type AUX Input, iPod Module Silent or FreezingThe dealer music module that poses as a CD changer.
- Jaguar X-Type Bluetooth Not Working or NO PHONE
- X-Type radio pinout and wire colours
- Jaguar VIN decoderConfirm your exact model year, engine and factory options before ordering parts — free.
Ratings, fuse numbers and torque figures vary by model year and market. Read the legend on your own car before pulling anything, and use the figures in the manual for your car, not the ones in a video.
Check your VIN: exactly which car you have and which bulletins apply to it.