Jaguar X-TypeX400 · 2001-2009 · all engines, with the factory DVD navigation touchscreen
jagaux.com

Jaguar X-Type Touch Screen Not Working, 50 51 Flashing

The screen is almost never the fault. It's a remote control for the navigation computer in the boot and stays black whenever that computer doesn't answer. I'd start with software — a new map disc with the engine running — then the drive's power, then the drive itself.

3likely causes

How bad is it · Safe to drive

Safe to drive — the heating controls are the nuisance

The climate control runs through this screen, so the blower may stay on a default setting until it's sorted. The radio and CD often keep playing blind.

Jagaux Doctor · typical causes and checks — not a diagnosis of any one car jagaux.com/doctor/cases/x-type/touch-screen-not-working-50-51/

Get a diagnosis for your X-Type

This page covers the usual causes. The Doctor works on your car: describe what it does and what has already been replaced, and it narrows these down to your symptoms, model year and fuse layout — which check to do first, and what not to buy yet.

This page lists the usual causes — it is not a diagnosis of your car.

Which one applies to yours depends on your symptoms, your model year and what has already been done to it.

01

Likely causes, most common first

Read the check cost before the odds: a free check that rules a cause out beats a likely guess that costs money.

1

The navigation computer waiting for software

A newer map disc starts an automatic upgrade. Switch off during it — it can sit at 95 % for six or seven minutes — or press the software-load key in the hidden menu without a disc, and the computer waits for a program. The screen stays black until it gets one.

How to tell

Right after a new map disc, or a look round the hidden diagnostic menu. 51, a clock symbol and EXT 50 alternate on the small display.

How to check

Don't start with the battery — the radio may ask for its code with no screen to type it on. Start the engine, put the new disc in the boot drive and leave it running about 15 minutes. If it may only be a disc-read fault, eject the disc with the engine running, switch off and on, look for a no-disc message, then refit it and leave it running.

The fix

Give it software: let the new disc finish its upgrade with the engine running, use an update disc carrying the loading file, or burn LOADING.KWI to a disc in place of the map. The screen returns within minutes; refitting the old disc doesn't help.

likely a disc
2

The DVD navigation drive in the boot has failed

The drive is also the computer. When it dies it stops talking to the screen and the network, sometimes while still spinning the disc.

How to tell

Software reloads done and 50/51 still flashing; the disc may spin but nothing reaches the screen.

How to check

Swap-test with a known-good drive before touching the screen. It sits in the boot above the CD changer — a quarter-hour job.

The fix

Replace the drive; a used one does. It costs a fraction of the dealer price — for example about $400 used against a dealer quote near $2,500; in the UK a new unit is over £1,000.

plausible used drive, about $150–400
3

No power at the boot drive: a trapped wire or a blown fuse

Without power the drive never wakes, so neither does the screen. A drive that will neither take nor eject a disc has no supply at all.

How to tell

It started after other work in the car, such as a gear-selector repair or any electrical work that could have unplugged a connector. 75, 50, 51 and C1 on the small display; the drive won't load or eject.

How to check

Navigation fuse first, then the supply at the drive's connector. Only then suspect the drive.

The fix

A new navigation fuse, or free and repair a wire trapped during earlier work — a new drive and screen won't help until you do.

plausible free to check
+

Our product · Jagaux

Jagaux Android conversion kit

Keeps the factory screen and puts Android — maps, music, apps — on the NAV button. Climate, menus and audio stay as they were, nothing is cut, and the car can go back to stock at any time. Built to order.

Fits

cars with the factory touchscreen: XJ (X350/X358), S-Type, X-Type 2002–2009

See it in the shop
02

The order to check them in

The point of the order is money: each step either rules a cause out or makes the next one worth doing. Green is free, amber costs a little, red is the one to arrive at last.

1

Ask what happened just before

A new map disc, a visit to the hidden menu, a repair near the console or any electrical work. Each points at a different version, and all are cheaper than a screen.

free
2

Check the navigation fuse

Later cars have a 15 A position in the passenger-side box for navigation, CD and head unit. Earlier cars number differently — use the diagram for your build year.

free
3

Does the boot drive take and eject a disc?

If it does, it has power — go to software. If it does neither, go to its supply.

free
4

Give it software, engine running

A newer map disc left about 15 minutes with the engine running, or a disc with the loading file. Have the radio code ready: the screen may ask for it. EJECT and PTY together show the radio serial number the code is found by.

a disc
5

Swap-test the drive, not the screen

A breaker's drive costs a fraction of the dealer price. Replace the screen last, if ever.

used drive
03

The fuses named above — where they sit

The highlighted position is the one the procedure talks about. Pulling a fuse is a stop-gap, never a repair: check what the circuit feeds before you pull it.

Passenger Compartment Fuse Box · Passenger compartment, left-hand side behind the lower fascia · as fitted 2005
F43 10 A — Instrument panel, telematics display, ICE head unit, antenna module, navigation system, park aid, JaguarVoice, In-car telephone, accessory relay coil.Telematics display (the touchscreen) and head unit
F44 15 A — Navigation system ECU, CD player, ICE head unit.Navigation system ECU, CD player and head unit

Circuit descriptions from the Jaguar handbook, 2006 edition, p. 161, 162. Drawing by jagaux.com from the factory electrical guide. Fuse layouts change between model years — read the legend on the lid of your own box before pulling anything.

04

What it usually isn't

Don't spend money here first:

The touchscreen — a new one stays black until the real fault is fixed.
The old map disc — refitting it after a failed upgrade doesn't restore the display.
A battery disconnect — it can leave the radio asking for a code you can't type without the screen.

If none of this finds it:

If none of this finds it: the hidden diagnostic menu (hold MENU and PHONE about five seconds, then PIN 917) is a useful test — look, don't press; an option in its extended pages starts a full upgrade that needs the dealer disc.

None of these sound like your X-Type?

Describe what yours does and what has already been replaced. The Doctor works through the same cases against your symptoms and model year, and tells you which check to do first.

05

On jagaux.com

Ratings, fuse numbers and torque figures vary by model year and market. Read the legend on your own car before pulling anything, and use the figures in the manual for your car, not the ones in a video.

06

More Jaguar X-Type faults

The same fault on other Jaguars:

touch-screen-not-working-50-51

Check your VIN: exactly which car you have and which bulletins apply to it.

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