Jaguar XJ8 / XJRX308 · 1998-2003 · XJ8, XJR, Sovereign, Vanden Plas and Daimler V8; factory Alpine radio, phone pre-wiring on many cars
jagaux.com

Jaguar XJ8 (X308) Bluetooth and Phone

Most of these cars already have phone wiring behind the armrest, and a Bluetooth kit plugged into it mutes the radio and plays calls through the speakers. I'd start there; outside North America, wire at the radio connector instead. The factory Motorola only works with its Jaguar software on a GSM 900 network.

5likely causes

How bad is it · Safe to drive

Safe to drive — this is an upgrade, not a fault

Nothing else depends on the phone. With Premium sound, take care with mute leads: the system can come back loud.

Jagaux Doctor · typical causes and checks — not a diagnosis of any one car jagaux.com/doctor/cases/xj-x308/bluetooth-phone/

Get a diagnosis for your XJ8 / XJR

This page covers the usual causes. The Doctor works on your car: describe what it does and what has already been replaced, and it narrows these down to your symptoms, model year and fuse layout — which check to do first, and what not to buy yet.

This page lists the usual causes — it is not a diagnosis of your car.

Which one applies to yours depends on your symptoms, your model year and what has already been done to it.

01

Likely causes, most common first

Read the check cost before the odds: a free check that rules a cause out beats a likely guess that costs money.

1

A Bluetooth kit on the factory phone plug under the armrest

Most cars carry phone pre-wiring to a white 10-pin plug under the armrest cubby (RT2 on North American cars). Ground its mute line and the radio hands the speakers to the phone.

How to tell

Lift the cubby liner: the white plug is there, unused or feeding the old handset.

How to check

RT2, pin 1 top left: 1 purple/red phone audio –, 2 purple/pink phone audio +, 3 purple/orange mute, 4 yellow mic +, 5 braid mic –, 6 black ground, 7 and 9 network, 8 brown/purple permanent 12 V, 10 white/green ignition.

The fix

Plug the kit on through a ready-made adapter lead or a mating AMP 174932, so nothing gets cut. The radio mutes, calls play through the speakers, and the job takes about half an hour.

likely a kit and an adapter lead
2

A car outside North America — the phone wiring goes to the boot

On rest-of-world cars the phone loom runs from the radio to a boot connector (IC25) and back. A guide written for US cars doesn't match it, so mute and call audio never arrive.

How to tell

Wired by a US guide, the kit pairs and rings, but the radio neither mutes nor plays the call.

How to check

At the boot, grounding IC25 pin 4 should mute the stereo and show Phone; pins 31 and 32 are phone audio + and –.

The fix

Wire at the radio's own connector, where pin numbers stay the same across years even when colours change: pin 4 (blue) audio +, pin 17 (green/orange) audio –, pin 5 (blue/yellow) mute. Power and ignition can still come from the 10-way plug. The radio then keeps separate volumes for music and calls.

plausible an afternoon
3

The radio's hands-free mode is switched off

The radio has a hidden setup menu with a Tel switch. With Tel off, it ignores the phone's mute line, so an incoming call doesn't ring through the speakers.

How to tell

The phone works in the hand, but calls are silent in the car and the dash buttons do nothing.

How to check

Ignition to position 1, radio on, press FM/AM and EJT together to enter setup, then preset 4 toggles Tel on or off.

The fix

Switch Tel on. The XJ8 phone handbook (JHM 1190) covers the setup; the radio can be set to run with or without a phone.

plausible free
4

Factory handset without Jaguar software, or on a dead network

The car wants the Jaguar version of the Motorola: StarTAC 130 on later cars, MR8700 on early ones, GSM 900 only. A standard handset may charge and take calls, but loses hands-free, wheel and radio control, or won't follow the ignition.

How to tell

No leaper logo when the handset switches on; it stays off with the ignition; a SIM is refused, or it keeps hunting for its first carrier. From around 2000–2001 the handset is fixed under the armrest, and its wiring may differ.

How to check

Look for the leaper at power-up. Try a different SIM on a network still running GSM 900 — one carrier's SIM can work where another's won't.

Worth checking

Worth trying: a Jaguar-software handset, used or reconditioned, a working SIM, and a specialist repair if it has failed. To add contacts, save them to the SIM in another phone and put it back.

plausible a used handset or a repair
5

No wiring at all — a visor speaker or a satnav

A clip-on speakerphone or a satnav with Bluetooth pairs with your phone and does hands-free on its own, with no link to the radio.

How to tell

You want calls now and aren't ready to take the console apart.

How to check

Pair the phone; the unit can reconnect by itself each time you get in.

Worth checking

Worth trying as a stopgap: one button to answer, contacts from the phone, and it moves between cars. The radio won't mute.

plausible a speaker unit
+

Our product · Jagaux

Jagaux Bluetooth adapter for the XJ8 / XJR (X308)

The working answer to 'there is no AUX socket': it plugs into the changer port and the radio takes it for its own changer. Bluetooth music and calls, AUX and USB, track changes from the radio buttons.

Fits

X308, 1998–2003

See it in the shop
02

The order to check them in

The point of the order is money: each step either rules a cause out or makes the next one worth doing. Green is free, amber costs a little, red is the one to arrive at last.

1

Choose: factory phone or Bluetooth

The factory kit needs the Jaguar handset, microphone, rear-screen aerial, interface module, cradle and cubby liner; an aerial lead is often already looped under the armrest bin. A Bluetooth kit uses your own phone and the car's speakers, and usually costs less.

free
2

Find the phone plug under the armrest

Take out the armrest cubby liner and look for the white 10-pin plug. No plug and no mic in the headlining means the car was built without the phone.

free
3

Check the radio's Tel mode

Ignition to 1, radio on, FM/AM and EJT together, then preset 4. Without Tel the radio won't mute for calls.

free
4

Wire mute and audio

North American cars: the console plug. Elsewhere: the radio connector, pins 4, 17 and 5. On a Motorola T605 the mute output is the orange wire, whatever the guide shows. With Premium sound, try the first call at low volume — the system can come back loud after mute.

cheap
5

Fit the kit's own microphone

The factory mic sits next to the driver's sun visor, and its cable already runs from the console to the roof. Use the kit's own mic, grafted onto that run — the factory one may not work with the kit.

cheap
04

What it usually isn't

Don't spend money here first:

Dead steering-wheel and radio phone buttons with a Bluetooth kit — they talk to the factory phone over a network, not a wire the kit can use.
A standard StarTAC as a cheap substitute — without Jaguar software it only half works.
The console phone plug for the kit's aerial — a Bluetooth kit uses your phone's own.

If none of this finds it:

If the factory handset still refuses every SIM: it may be locked to its first carrier, or simply worn out.

None of these sound like your XJ8 / XJR?

Describe what yours does and what has already been replaced. The Doctor works through the same cases against your symptoms and model year, and tells you which check to do first.

05

On jagaux.com

Ratings, fuse numbers and torque figures vary by model year and market. Read the legend on your own car before pulling anything, and use the figures in the manual for your car, not the ones in a video.

06

More Jaguar XJ8 / XJR faults

The same fault on other Jaguars:

bluetooth-phone

Check your VIN: exactly which car you have and which bulletins apply to it.

Use this code to get 5% discount!

jagaux5

Your exclusive code is ready! Copy it now!

Get 5% off now!
🛒 0 items · € 0.00 Checkout →